AI health chatbots know medical facts but struggle to help people diagnose themselves correctly. This is because communication between humans and chatbots is often unclear and confusing. For now, AI is better used for tasks like organizing information, not for making medical decisions.
ORIGINAL LINK: https://theconversation.com/why-ai-health-chatbots-wont-make-you-better-at-diagnosing-yourself-new-research-278049